CANCELLATION POLICY: Learning Network NZ requires 30 clear working days written notice of a cancellation prior to the commencement of a conference or international speaker event to allow for a refund, and 15 clear working days written notice of cancellation prior to the commencement of a NZ speaker event.
An administration charge of $50 per enrolment transaction will apply to any cancellation made within the time period above.
If you are unable to give such notice you may arrange for another person to attend in your place. Unless such notice is given, full fees are payable and refunds will not be given. However, you can still receive the event documentation where applicable.
Learning Network NZ reserves the right to add, withdraw, reschedule or substitute speakers and/or vary advertised programmes, prices and venues.
Should an event fail to attract a required minimum number of participants we reserve the right to cancel it. In this instance, Learning Network NZ will provide a full refund but will not accept responsibility for travel and accommodation costs incurred by participants.
We strongly advise against booking non-refundable flights; occasionally circumstances beyond our control mean that a course may be cancelled or postponed.
RESOURCE PURCHASES: All prices include GST, are correct at time of printing and subject to change without notice.
All purchases are deemed firm sales unless requested on approval. In this instance, books are provided on a 10 working day right-of-return basis. This should be used carefully and will be strictly adhered to. After 10 days the invoice becomes a firm sale. If you decide to return your selection to us, please respect photocopy laws and ensure it reaches us in a resaleable condition. Please also note that, even though you are returning the books to us, you will still be liable for the cost of freight charged when sending the books out as we are unable to refund freight charges on delivery and returned goods. Until the goods reach us, we cannot be held responsible for any goods which become lost in transit.
Refunds for purchased books will be given at the discretion of company management.
International orders will be subject to a $25 administration charge.
Please note that we do not carry all the titles on our website and some books may need to be ordered. This may cause a delay with some orders.
PRIVACY POLICY: Your privacy is our top priority and we take the responsibility of safeguarding your personal information very seriously. By enrolling for a course or conference you agree to receive email communication from us around upcoming events of interest. You can opt out of this at any time by contacting us, or by changing your personal settings when you log in. We will never share your personal information with third parties.