Kate Birch
LEADERSHIP, LEARNING STRATEGIES
Kate trained in psychology and business studies and is currently an educational consultant specialising in counselling, parenting, assertion skills, stress management, interpersonal skills and interview skills. Former executive of the Human Rights Commission.

Kate provides common sensical, jargon-free courses and resource material. She makes a commitment to presenting information and skills in an accessible way.

Workshop topics include:
Thriving on Change, Parenting Skills, P5 Tutor Training, Communication, Assertion, Child Management, Managing Difficult Children, Self Esteem, Personal Growth and Development, Conflict Resolution, Co-dependency, Leadership, Supervision, Team Building, Goal Setting and Achieving, Time Management, Stress Management, Avoiding Burn out, Group Skills, Empowering Clients, Child Development, Marketing, Project Management, Personnel Management, Customer Relations, Equity in Education, Equity in Employment, Sexual Harrassment

Workshops

COMMUNICATION FOR MANAGERS AND LEADERS
One day workshop for people in management and leadership positions, or who are considering taking a leadership or management position. The workshop will explore attitudes and skills which enable communication (and one or two which don't). Participants will learn specific skills which make communication about difficult topics possible e.g. how to start a tricky conversation, how to handle it when an ordinary conversation becomes tricky, how to receive a complaint and how to challenge and assert.

SKILLS FOR MENTORING
Managers need mentoring skills in order to develop on-going leadership for the organisation. An organisation with people who have mentoring skills, handles difficulties more easily and makes the most of opportunities. This one day workshop is for anyone who is interested in mentoring with adults. Participants will learn how to identify situations in which mentoring is appropriate and a simple set of skills to use.

HOW TO MAKE A GROUP OF PEOPLE INTO A TEAM
Most people work in a team to some extent. Many groups of co-workers are teams only in name. This one day workshop is for anyone involved in team work, professionally or domestically, and will explore not only the myths and misconceptions of what makes a good team but also how to develop a cohesive and effective team. You will have the opportunity to learn how to tackle problems that get in the way of team membership and enhance team work.

MANAGEMENT SKILLS AND ISSUES FOR THE TWENTY FIRST CENTURY
The demands on those in the education system are ever increasing. This one day workshop provides a big picture view of the challenges facing educationalists; it identifies the skills and attributes necessary in order to meet the challenges, and provides an opportunity to develop those skills. The workshop draws links between education and management and enables participants to draw on their existing expertise to develop new areas of skill. The theme of the day is about creating a culture of learning and follow up is available for schools wishing to review their policies and practices to create organisations with a culture of learning as opposed to a culture of teaching.

CONFLICT RESOLUTION
The only organisations and communities without conflict are those without life. In lively and vibrant schools and early childhood centres conflict is a necessary part of growthful life - as long as we have the skills to resolve it constructively. This one day course provides the skills necessary for situations in which you are in conflict yourself and for situations when people in dispute come to you asking for help to sort it out.

MAKING FEEDBACK A CONSTRUCTIVE EXPERIENCE
Communication is easy if the person you are talking to wants to hear what you have to say and is likely to agree with you. This one day workshop provides participants with the skills they need in order to express themselves effectively and constructively when neither of these conditions exists. It also provides the skills to receive feedback that is unwanted and not necessarily easy to hear or agree with without compromise and resentment.

TIME MANAGEMENT
There is always too much to do. This course explores the fundamental attitudes that are necessary for good time management and the skills to make it happen. Half or one day options are available.

STRESS MANAGEMENT
Stress is only bad for you if you don't enjoy it. This course will help participants to identify their stress levels and to utilise their own personal working styles to manage stress enjoyably. If we don't manage our stress it controls us.

HOW TO GET WHAT YOU WANT WITHOUT OFFENDING PEOPLE
This course is best done as a one day option but shorter courses are possible. It is for people who hesitate to assert themselves or people who are told they are overly pushy. Skills will include how to say "no", how to make an agreement that works without resentment and compromise, and how to assert yourself effectively and contructively.

SELF-CARE FOR THE HELPING PROFESSIONS
Self care is not a luxury - it is a basic professional requirement for safe practice. This workshop can be provided in one or half day options. The workshop explores the attitudes, often learned in early life, that make good self care difficult and develops ways to learn new attitudes which work for us. Skills to deal with people (professionally and domestically) who discourage good self care will be addressed.

HOW TO WORK SMARTER NOT HARDER
This workshop presents a selection of time management and stress management techniques followed by an explanation of the attitudes and practices wich make smart work possible. The workshop concludes with a brainstorm of practical tips for smart work habits.

BEHAVIOUR MANAGEMENT
This course takes place over two days, preferably a week apart. It can be provided on two consecutive days if necessary and shorter introductory sessions are possible. The course provides an overview of the issues of managing behaviour in a contemporary context (in contrast to historical approaches), explores the challenges for adults who experienced different approaches in their own childhood. The course provides a set of tools to choose from to address behaviour problems. Using these tools it will be possible to stop spending 80% of your time with the 20% who are disruptive, and feel good about it. A flow chart summary of the tools and the decisions about how to use them is included and provides a self-contained behaviour management plan. The focus is on helping children and young people develop the skills they need for pro-social, independent living. Suitable for Early Childhood, Primary and Secondary teachers, aides and parent.

POSITIVE PARENTING SKILLS
Based on Kate's best selling book "Positive Parenting" this course is available to parents and anyone else who has dealings with children. It is best done over the two days a week apart, but shorter options are available. Saturdays are available for this course. The course provides insight into why parenting is difficult, provides confidence building strategies for parents who feel judged and criticised, and a self-contained method of responding to parenting dilemmas. The course provides ways of understanding what is going on when children challenge us and options to choose from in deciding how to respond. The course provides parents with methods that are based on helping children learn and acquire skills for pro-social independent living as an alternative to fearbased methods of control.

BEYOND EMPOWERMENT
This one day course is a follow up to either Managing Children's Difficult Behaviour, Positive Parenting, or All you need to know… It provides an opportunity to review skills acquired in these courses and to develop further expertise in dealing with children's behaviour. It focuses on being helpful to children in their learning of the skills of pro-social independent living.

COMMUNICATION
All you need to know to solve your people problems. A three day course. Day one addresses our relationship with ourselves. It addresses, among other things, guilt and resentments and makes it possible to move on to solve problems with other people. Day two looks at difficulties with other adults, how to respond to irate parents/colleagues/partners. How to say 'No' without guilt, how to say 'yes' and mean it without resentment, and how to express ideas and opinions that other people are not eager to hear. Day three addresses behaviour problems with children.

I WISH I KNOW WHAT TO SAY WHEN…
This course is sometimes offered as a follow up to "All you need to know"... but it can stand alone. It is for people who want to improve their handling of difficult inter-personal situations. It is usually offered as a one day course. Rehearsal opportunities are provided to prepare for and tackle tricky situations for example, when parents want to know why students are not sitting in rows chanting times tables, or why they are not learning to read in Early Childhood Centres. Examples will be taken from the group so individuals have the opportunity to use the session to work on their own examples. Typical material might involve how to respond to racist and sexist comments and how to field an irate parent.





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