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Thanks for the Feedback: The science and art of receiving feedback well
Douglas Stone/Bruce Patton/Sheila Heen
The performance evaluation at work, The parenting advice from your mother in law, The lecture by the cop who just pulled you over, Those suddenly too-tight jeans. Everyone's got feedback for you.
We get feedback every day of our lives, from friends and family, colleagues, customers and bosses, teachers, doctors and strangers. We're assessed, coached and criticized about our performances, personalities and appearance.
We know that feedback is essential for professional development and healthy relationships – but we dread it and often dismiss it. That's because while we went to learn and grow, we also want to be accepted just as we are.
Thanks for the Feedback
is the first book to address this tension head on. In it, the authors, from the world-renowned Harvard Negotiation Project, offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace.